How it works

Mob Care Connect is a marketplace that brings together Indigenous care workers and Indigenous care participants across Australia. Workers offer services including transport, outings, shopping assistance, appointments, and in-home support. Participants browse available workers, check their profiles, and book services that suit their needs. All profiles include privacy controls to ensure safe, respectful matching. The platform prioritizes cultural safety, self-determination, and community empowerment at every step.

Eligibility Information

Who Can Participate?

Our services are available to individuals who meet the following criteria:

  • Must be 18 years or older
  • Reside in our service area
  • Have a valid form of identification
  • Be willing to engage in our program requirements

We welcome participants from all backgrounds and are committed to providing culturally safe and inclusive care.

 Shop now

Book Your Service

Ready to get started? Use our online booking system to find an available support worker and request a booking at a time that suits you.

✦ Book Now via BookX

Having trouble with the booking system? Contact us and we will help you get sorted.

NDIS Participants

You must be self-managed or plan-managed with approved funding for transport, domestic assistance, or social and community access supports. Agency-managed participants are not currently eligible. We welcome all First Nations participants.

Support at Home

You must hold a My Aged Care Home Care Package (Level 1–4) or Support at Home package with approved funding for personal care, domestic assistance, transport, or social support services. We welcome all First Nations participants.

Support Workers

You must be a First Nations person with an ABN, a valid NDIS Worker Screening Check (if supporting NDIS participants), First Aid certificate, and two professional referees. WWCC required if working with children.