Join Mob Care Connect as a First Nations Independent Support Worker

This is your platform — built by community, for community. If you are a First Nations person with the heart and skills to support others, we want to walk alongside you. Work on your own terms, set your own schedule, and make a real difference in the lives of First Nations NDIS participants and Support at Home package holders.

✦ Register as a Worker

✦ Why Join Mob Care Connect?

• Work independently — you set your own hours and rates
• Connect with participants who share your culture and values
• Be part of a First Nations community of care
• Receive bookings directly through the platform
• Build your own profile and reputation in community
• Enjoy real work-life balance and a rewarding job

◈ How to Create Your Worker Profile

1. Check your eligibility — Review our Qualifications & Duties page to make sure you have the required checks and certifications.
2. Register an account — Click the account icon at the top of the page to create your Mob Care Connect account.
3. Complete your profile — Add your photo, a short bio, your skills, the types of support you offer, your location, and your availability.
4. Upload your documents — Submit your NDIS Worker Screening Check (if applicable), WWCC, First Aid certificate, driver’s licence, vehicle registration, and ABN details.
5. Provide your referees — Supply contact details for two professional referees in line with WorkSafe requirements. See referee requirements here.
6. Wait for verification — Our team will review and verify your documents. This usually takes 3–5 business days.
7. Go live! — Once approved, your profile will be visible to participants and you can start receiving booking requests.

◉ What to Include in Your Profile

• A clear, friendly profile photo
• Your Country and language group (if you are comfortable sharing)
• The types of support you provide (transport, cleaning, outings, shopping, appointments, social support)
• Your location and how far you are willing to travel
• Your availability (days and times)
• Any relevant qualifications or experience

✓ Document Checklist

Before you apply, make sure you have the following ready. You do not need everything on day one — our team will guide you through any gaps.

Document	Required?
NDIS Worker Screening Check	Required (if supporting NDIS participants)
Working With Children Check (WWCC)	Required (if working with children)
First Aid Certificate (HLTAID011)	Required
Driver’s Licence & Vehicle Registration	Required (if providing transport)
Comprehensive Car Insurance (work coverage)	Required (if providing transport)
ABN (Australian Business Number)	Required — Get help here
COVID-19 Vaccination	Required (per state/territory health requirements)
Two Professional Referees	Required

◈ Qualifications Summary

Here’s a quick overview of what you need. Read the full Qualifications & Duties guide →

• NDIS Worker Screening Check — mandatory if supporting NDIS participants. Find your state’s link here.
• Working with Children Check (WWCC) — required if working with participants under 18.
• First Aid Certificate (HLTAID011) — one-day course via Red Cross or St John Ambulance.
• Driver’s Licence & Vehicle — current licence, registered vehicle, and comprehensive insurance with work coverage.
• ABN — free to apply at abr.gov.au. Takes around 15 minutes.
• Two professional referees — at least one must be a previous employer or supervisor in a care or community setting.

Recommended (not mandatory): Certificate III in Individual Support, Certificate IV in Disability, Mental Health First Aid, Manual Handling training. Explore training pathways →

◇ How to Get Your ABN — Quick Guide

You need an ABN to invoice participants and manage your tax as an independent worker. It’s free and takes about 15 minutes. Read the full ABN guide →

1. Check eligibility — As an independent support worker providing services in Australia, you qualify.
2. Gather your details — You’ll need your Tax File Number (TFN), personal details, and a description of your business activities.
3. Apply online for free — Go to abr.gov.au and click “Apply for an ABN”. Takes around 10–15 minutes.
4. Receive your ABN — Most applications are approved immediately. Some may take up to 28 days.
5. Set aside tax — As a sole trader, set aside around 20–25% of your earnings for income tax each year.

Free support: Indigenous Business Australia (IBA) — business support for First Nations people. ATO.gov.au — free guides for sole traders.

◇ Getting Paid

As an independent support worker with an ABN, you invoice participants or their plan managers directly for the services you provide. Mob Care Connect facilitates the booking and connection — payments are processed securely through the platform.

NDIS support workers are paid in line with the NDIS Pricing Arrangements and Price Limits. Support at Home rates are set in line with the Australian Government Support at Home Program.

◈ Book Your Onboarding Appointment

Once you have registered your account and gathered your documents, book an onboarding appointment with our team. We will walk you through the verification process, answer any questions, and get your profile ready to go live.

✦ Book Your Onboarding via BookX

Having trouble with the booking system? Contact us and we will get you sorted.

❓ Frequently Asked Questions

Do I need an ABN before I apply?
Yes, you will need an ABN to work as an independent support worker. If you don’t have one yet, it’s free and easy to register. See our step-by-step guide here.

Can I apply while my WWCC or NDIS screening is still being processed?
Yes — you can start your application and upload your documents as they come through. Your profile will not go live until all required checks are verified.

Do I need to be a registered NDIS provider?
No. As an independent support worker with an ABN, you can work with self-managed and plan-managed NDIS participants without being a registered provider.

What if I only want to do certain types of support?
That’s completely fine. You choose the services you offer — whether that’s transport only, social outings, in-home support, or a mix. You are in control.

How long does verification take?
Usually 3–5 business days once all your documents are submitted. We’ll be in touch if we need anything else.

Is this only for First Nations workers?
Mob Care Connect is a First Nations-led platform and we prioritise First Nations workers. If you are not First Nations but are committed to culturally safe, community-centred care, please get in touch and we will have a yarn.

◌ From Our Community

“Joining Mob Care Connect changed everything for me. I get to work with mob, on my own terms, doing something that actually matters. I set my own hours around my family and I feel proud of the work I do every single day.”

— Aunty Marlene J., Support Worker, Wiradjuri Country

◌ Need Help?

If you have questions about joining, your qualifications, or how the platform works, please get in touch. We are here to support you every step of the way.

◈ View Full Qualifications & Duties | ◇ Full ABN Guide | ◉ For Participants